Mystery shopping

10 years

We uncover things others are unable to

We measure quality of service, or compliance with regulations, and gather specific information about products and services.

We try to ensure mystery consumer's specific identity and purpose are generally not known by the establishment being evaluated.

We perform specific tasks such as purchasing a product, asking questions, registering complaints or behaving in a certain way, and then provide detailed reports or feedback about the  experiences.

Ethical !! holiday companies are our specialty  good or bad  !! we find out .

we test observe and photo how they deal with there waste, recycling, animals/birds, pollution  and  staff.

      email nigel @ bizb.co.uk        07756468564